Responsibilities:

• Manage daily operations and response enquiries of IT systems, work with internal IT team, IT vendors and business users.
• Liaise and coordinate cross-departmental stakeholders to different IT projects.
• Responsible for resolving IT support requests from employees, answering questions regarding computer systems, and changing configurations, settings, and permissions to fix computer issues.
• Provide support to different system environments including development, testing, production and disaster recovery environment.
• Provide preventive maintenance to different system environments, including regular patch management, security scanning, vulnerability risk assessments and implement mitigation measures.
• Provide disaster recovery maintenance to different system environments, including system backup and restore.
• Support IT vendor management.
• Support IT groups on digital project implementations.
• Responsible for managing technical documentation and keeping accurate and detailed descriptions of services performed.
• Support product campaign and customer communication platform. Monitor effectiveness of digital solution.

Requirements:

• University graduate in any computer related discipline is preferred.
• Strong technical skills with at least 5 years' experience in systems supporting, over 2 years' experience in Windows system network management.
• Experience in setting up web servers and knowledge in Linux and Microsoft Windows servers.
• Enterprise security experience of firewall, IDS/IPS, Anti-virus systems setup and maintenance.
• Good interpersonal and communication skills.
• General knowledge on different IT infrastructure model, including Cloud service with corresponding certificate is preferred.
• The ability to work effectively with management, staff, contractors and suppliers at all levels
• Independent, flexible, enthusiastic and mobile.
• Sensitive to cultural differences.
• Experience in M365, Microsoft Intune and Microsoft AD/Entra ID setup and maintenance is a plus
• Network management experience & skill is a plus.
• VMware/VSphere management experience & skill is a plus.
• Good command in written English and Chinese, fluent in spoken English.

Interested parties please click "Apply" to submit your resume.

As a global professional recruitment consultancy, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines. We have established ourselves as a preferred supplier to many of the major players in our specialist sectors, as well as with thousands of smaller local employers. Today, a worldwide network of offices and an international candidate management system offers our clients and candidates the best talent and opportunities from all corners of the globe.

In Hong Kong, we supply contingent and retained recruitment solutions for permanent and contract roles within the following sectors:  

• Accounting & Finance
• Banking and Financial Services
• Human Resources
• IT
• Risk, Compliance, Legal & Audit
• Office Support
• Sales & Marketing

Visit www.morganmckinley.com.hk to see our latest jobs available. Visit www.morganmckinley.com.hk/CAH to access our resource centre to help you progress your career.