Job Purpose

People Operations enables a consistent, seamless and dependable employee experience by delivering accurate, compliant, and timely employee services. This role contributes by providing operational support, ensures precise people data management, and assists across the employee life cycle—from onboarding to offboarding.

Responsibilities

1. Provide timely and high-quality execution of all employee lifecycle transactions independently, including:

• Deliver comprehensive operational support to internal teams, particularly in the capture, maintenance, and validation of employee data within the core HR system.

• Facilitate work process alignment and provide administrative assistance as prompted by changes in related processes or systems.

• Collaborate closely with internal stakeholders to administer end-to-end employee lifecycle activities, including but not limited to pre-onboarding arrangements, contract preparation, staff movements, and offboarding procedures.

• Conduct reference checks and pursue additional information when necessary.

• Execute timely data collection and entry, ensuring all tasks are performed to the highest standard and completed in accordance with service level agreements (SLAs).

• Manage and maintain employee personal files.

• Handle employees enquiries as required

• Provide support for various ad-hoc duties (e.g. employee activities) as required.

1. Utilise experience and sound judgement to independently resolve problems and address queries, escalating complex issues when appropriate.

2. Demonstrate initiative in managing processes and casework that deviate from standard procedures.

 

Qualifications, Training and Experience

• 2-3 years of relevant experiences

• Diploma or above preferable in Human Resources related discipline

• Organized, attentive to details and result-driven

• Able to work independently and manage multiple tasks against tight timeline

• Strong computer literacy in MS Office

• Fair command of written and spoken English and Chinese

• Understanding of one/more than HR discipline would be a plus

Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa. Personal data collected will be used for recruitment purposes only. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application. Full version of Data Privacy Notice available upon request.

Bupa – A global healthcare specialist\nBupa began in the UK in 1947. We fund and provide healthcare services to fulfil our purpose of helping\npeople live longer, healthier, happier lives.\nOur diversified services include health insurance, clinics, hospitals, dental centres care homes, and more.\nWe employ over 80,000 people, principally in the UK, Australia, Spain, Poland, Hong Kong, Chile, Brazil, Saudi Arabia, India, New Zealand, and the US.With\nno shareholders, we reinvest our profits to provide more and better healthcare for customers.\nBupa is UK’s largest health insurer.* In Hong Kong, we are known as the health insurance specialist providing domestic and international health insurance. We have gained\nthe trust of more than 400,000 individuals, and 3,200 companies including major corporations in public utility and telecom industries.We have been providing quality health insurance for\nHong Kong’s civil servants for more than 20 years.\nBupa also provides primary care services through Quality HealthCare Medical Services (QHMS), one of Hong Kong’s largest private clinic networks.\n＊Source: Laing Buisson Health Cover UK Market Report 15th Edition, published 16\nOctober 2018, in terms of market share among private medical insurance providers