Responsibilities

• Own processes related to administering monthly commission cycle for global workforce

• Handle timely and accurate resolution of quota credit and commission inquiries

• Ensure sales commission software is effectively maintained to account for evolutions in the compensation program, new roles, etc.

• Develop metrics to track inquiry resolutions, SLAs, error rates, etc.

• Identify, recommend, and implement process improvements to streamline commission workflows and reduce manual efforts

• Ensure effective protocols and measures are in place to validate commission payments and maintain compliance

Requirements

• 2+ years of experience in Sales Compensation (preferably in SaaS/Technology)

• Strong analytical skills and exceptional attention to detail

• Excellent organizational skills and ability to follow through with tasks reliably and independently

• Excellent communication skills and the ability to correspond quickly and accurately with numerous stakeholders

• Independent problem-solver and self-starter able to manage complex projects end-to-end, from design to execution and QA

• Experience working with dynamic sales teams and strong interpersonal skills in dealing with management

• Experience using CaptivateIQ or other Incentive Compensation Management system preferred

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access