Englishtown is the largest English training organization in the world with an ambition plan to grow across Greater China and worldwide. Great people is our most important and valued resource therefore we promise unlimited growth potential and long term career opportunities for the right candidate - You can get to the top with us!
 
The Student Care Representative is required to provide a high level of efficient and quality services to our students.
 
Requirements:
 
- Diploma holder or above
- 1-2 years of administrative, front desk and customer service experience preferred
- Direct sales experience preferred
- Excellent customer services, organizational and time management skills
- Vocation for service, friendliness and patience
- Excellent telephone manners, one of the key tasks is to follow up students' study progress by regular phone calls
- Achieve service standards and targets designated by the Service Manager
- Mature and professional attitude
- Good PC skills
- Fluent Cantonese and English
 
Benefits:
 
- Medical & Dental coverage
- MPF
- Modern, comfortable and attractive working environment
 
Working location: Successful candidates will be assigned to work at one of our Englishtown service centres
 
To apply for this position, please send detailed resume in Word Format (quoting above Employer Reference No) with expected salary and availability to joanna.chiu@englishtown.com.
 
All information received will be kept in strict confidence and for employment-related purposes only.

EF Englishtown

EF Englishtown is the Internet arm of EF Education and the world's largest online English school with over 150,000 new students enrolled annually. EF Education is the world's largest private education company, serving over half a million students a year with language and cultural education services. Founded in 1965, EF now operates hundreds of schools and offices in 75 counties with more than 29,000 employees.

Our core service combines 1400+ hours of university-certified multimedia courseware with Live, 24x7 on-demand VoIP access to native-speaking teacher services. EF Englishtown's corporate services are the preferred English training service for over 1,200 companies worldwide, including HSBC, Siemens, Hitachi, Nestle and other leading multinationals.

To combine unique methods and features in creating a revolutionary blended learning solution, EF Englishtown has opened multiple student centers in Hong Kong to provide top quality academic and social services that continuously exceed expectations of its local student community. To cope with our rapid expansion, we are now seeking talented individuals who enjoy working in a satisfying and fulfilling environment to join our teachers’ team in our Hong Kong operations. While great people are our most important and valued resource, we promise long term career development opportunities on a regional and global level for the right candidate - You can get to the top with us!