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Customer Service Support

Signity Hong Kong Ltd

  • Company Industries:Jewellery / Gems / Watches

Job Information

  • Post Date:2016-02-16
  • Career Level:Entry Level
  • Location:Quarry Bay
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Supply Chain  
  • Benefits:Five-day work week  Medical insurance

Job Description

 

YOU WILL FIND

The jobholder is responsible for coordinating with the sales team and customers to ensure customer satisfaction in order-fulfilment and account development compiling to corporate and local policies. The Job holder will……

  • Handle sales order processes in the system, to ensure that data is input accurately.
  • Pro-actively follow up delivery schedule or changes for customer's orders and inform customers accordingly.
  • Handle customer inquiries & complaints, to ensure rapid resolution in a professional manner
  • Coordinate with messenger and prioritize deliveries to customers.
  • Ensure on time handling of returned goods according to corporate guidelines.
  • Handle ad-hoc projects assigned by team lead

WE ARE LOOKING FOR

a motivated talent, who brings along the following background:

  • Higher Diploma or above with minimum 2 years of relevant experience
  • Good command in spoken Cantonese, English and Mandarin
  • Highly competent in MS Office applications
  • Knowledge in using Tradelink system for goods declaration is preferable.
  • Strong interpersonal and communication skills
  • Immediate available is preferred

Does this sound like you? If so, we look forward to receiving your online application.

Company Info

Swarovski group company in the business of precision cut genuine and synthetic gemstones requires the following post:

SWAROVSKI STANDS FOR PASSION.
SWAROVSKI STANDS FOR BRILLIANCE.
SWAROVSKI STANDS FOR SUCCESS.

Can you see yourself driving business success to new levels? Would you like to play a major role in shaping the future strategy of a global brand? If so, take the opportunity to apply to Swarovski as

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