As a Champion of the Company service culture, the successful candidate will be responsible for conducting in-house training programs with particular focus on customer service and personal effectiveness and will participate in the design of training initiatives, production of in-house training materials to address development needs..  He/she will also be involved in facilitating staff communication activities and engagement programs.  Being a business partner of the Group’s core businesses, the successful candidate will maintain close ties with business departments in the identification of training needs and evaluation of post-training performances.  Associated responsibilities include vendor management, maintaining training record system and assisting ad hoc projects as assigned by management.

Requirements:

• Degree holder, preferably in Human Resources Management or equivalent
• At least 6 years’ hands-on experience in organizing, designing and conducting general skills and customer service training
• Service-oriented with excellent interpersonal, communication and presentation skills
• Proven ability to handle different tasks simultaneously and hands-on project management skills
• Knowledge of field coaching and training experience in the service/hospitality industry a definite plus
• Proficient in written and spoken English and Chinese as well as Mandarin
• Competent in MS PowerPoint, Word, Excel and Chinese word processing
• Experience in administering electronic training enrolment system will be an advantage
• Candidate with less experience will be considered as Senior Training Officer

We offer attractive remuneration packages commensurate with experience and qualifications. If you aspire to an exciting and rewarding career, send your resume immediately, quoting your present and expected salaries to our email address at hrd@sino.com or by mail to Human Resources Department, Sino Group, 11-12/F, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong.

If the applicant does not receive a response by 4 September 2013, the application will be considered unsuccessful. Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.

As one of the leading property developers in Hong Kong striving for excellence and quality, we have developed prestigious properties such as Coronation, One Mayfair, The Hermitage and The Palazzo. In addition to managing a large and diverse portfolio of leasing properties, we also own and operate The Fullerton Hotel and Fullerton Bay Hotel in Singapore, four prime hotels and a Yacht & Country Club in Hong Kong.