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Customer Service Associate (Dealing & Customer Services) **URGENT**

Forthright Financial Holdings Company Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2019-05-24
  • Career Level:Middle
  • Location:Central
  • Yr(s) of Exp:3
  • Qualification:Non-Degree Tertiary
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Account Servicing
  • Benefits:Dental insurance, Five-day work week, Medical insurance, Performance bonus

Job Description

To cope with our business expansion, we are looking for the high caliber candidate to join our team. The successful candidate will join our Customer Service Team and is responsible for the following:

 

Responsibilities:

  • Assist compliance department for timely reporting and ensure all transaction in compliance with relevant rules and regulations set forth in regulatory bodies;

  • Establish internal guidelines and code of practices;
  • Ensure complete capturing and proper storing of client orders and fills records;
  • Execute day-to-day securities and futures trading orders placed by client and serve existing clients;
  • Cooperate with risk control officers for real time monitoring and discovery of client risks;
  • Ensure the timely and effective execution of risk controlling measures;
  • Provide data assisting risk department to justify margining standard;
  • Occasional day/short trip to mainland for client meetings may be required; and
  • Shift duties is required.

 

Requirement:

  • Qualified representative license for RA1 & RA2 under SFO;
  • F. 5 or above or equivalent qualification;
  • Min. 3 years dealing room solid experience (HK Market, China Market and/or US Market);
  • Strong in online trading and customer service experience;
  • Familiar with equity commodity futures and financial futures and options;
  • Experience in Esunny overseas futures trading system is preferred;
  • Monitor customers' immediate risks and implement the company's “transaction risk management approach”;
  • Excellent analytical skills;
  • Good command of both spoken and written English and Chinese, and fluency in Putonghua is a must; and
  • Immediate available preferred.

  

We offer attractive remuneration package with comprehensive benefit to the right candidate. Interested parties please click “Apply Now” to submit applications or send applications with detailed resume stating career history, present & expected salary and date available to Human Resources Department, Forthright Financial Holdings Company Limited. Applicants who are not contacted within 6 months may consider their applications for the specified position unsuccessful.

All information provided by applicants will be used only for recruitment purpose and will be used strictly confidential. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Group and its related/partnership companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job applications is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Group to do so, after which the personal data will be destroyed.

 

Company Info

Forthright Financial Holdings Company Limited ("Forthright Financial") is a leading provider of investment and financial trading services for our customers. Established in August 2015, Forthright Financial has rapidly expanded our business with several subsidiaries, such as Forthright Securities, Forthright Asset Management, Forthright Finance, and Forthright Management Services.

Forthright Securities is a Licensed Corporation holding Type 1,2,4,5 RA under Securities & Futures Commission (CE No: BGP713) and is an active participant of HKEX (Participant ID: B02032). With our expertise on the latest Financial Technology (FinTech), Research and Customer Services, we strive to be the “Investment Expert of HK & U.S. Stock”.

To assort with our development, we sincerely invite high caliber candidates to join us for the following position:
 
 
方德金融控股有限公司(“方德金控”)致力為我們的客戶提供領先的投資及金融交易服務。方德金控於2015年8月成立,迅速拓展我們的業務,旗下有方德證券有限公司(“方德證券”)、方德資產管理有限公司、方德財務有限公司、方德管理服務有限公司等公司。

方德證券目前持有香港證券及期貨事務監察委員會(證監會)第1,2,4,5類牌照(中央編號:BGP713),亦為香港聯合交易所的參與者。方德證券擁有專業的金融科技團隊、強大的研究團隊及客服團隊,旨在打造投資者心中的“港美股投資專家”。

為配合我們的發展,我們誠邀高素質的候選人加入我們以下的職位:

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