We are hiring a Business Analyst to join our team. The successful candidate will be responsible for managing User Acceptance Testing (UAT) and PMO for our project.

Responsibilities:

• Function as a PMO business analyst for the mid-back office in the general insurance domain
• Collaborate with stakeholders to gather project requirements
• Consult and collaborate with business users / functional units to understand business needs, goals and objectives, processes and requirements
• Conduct process gap analysis, develop and review business requirement documents and to-be process maps to ensure alignment between business users and IT on user requirements
• Execute/manage test plan & communicate UAT progress, risks, and issues to project stakeholders and escalate any critical issues to the Senior Programme Manager
• Coordinate business verification testing to ensure overall efficiency, functionality and user friendliness of system enhancement / development
• Manage change requests and track the progress of bug fixing for designated applications with development teams and vendors.
• Provide roll-out and post-implementation support
• Support programme governance, monitor project progress and escalate any risks and issues in time

Requirements:

• Bachelor degree in Business Administration, Computer Science, Information Systems or related discipline
• At least 3 years of experience in business analysis or project management including test planning and execution
• Knowledge of insurance products and operation workflow and/or integration cutover plan will be an advantage
• Knowledge of UAT methodologies, tools, and best practices is preferred
• Excellent interpersonal, communication, negotiating and problem solving skills
• Able to work independently and proactively to deliver in accordance with timeline
• Good command of both written and spoken English and Chinese