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(welcome fresh grad) Field Service Operations Officer

Everlink HR Consulting Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2025-10-30
  • Location:Kwun Tong, Kwun Tong District
  • Qualification:Bachelor’s degree in Entomology, Agriculture, or a
  • Language Required:English Cantonese
  • Employment Type:Full time
  • Job Function:Administration / Operation Manager

Job Description

Key Responsibilities

  • Conduct regular site visits to major customer locations to ensure the delivery of high-quality pest management services.

  • Prepare clear, detailed, and actionable service reports to drive continuous improvement and enhance customer satisfaction.

  • Collaborate closely with service teams to identify improvement areas and implement best practices that elevate customer experience and retention.

  • Monitor customer feedback and service performance metrics to proactively resolve issues and support potential upselling opportunities.

  • Assist the Manager in developing and delivering training programs focused on service quality and operational excellence.

  • Perform ad hoc projects and assignments as required by management.

Requirements

  • Bachelor’s degree in Entomology, Agriculture, or a related discipline.

  • Experience in pest management or elimination services is an advantage.

  • Excellent communication, interpersonal, and problem-solving skills with a proactive, results-driven mindset.

  • Proficient in spoken and written English, Cantonese, and Mandarin.

  • Immediate availability is highly preferred.


Company Info

Serving our clients means serving the consumer market. As a dynamic consultancy, Everlink HR hand-picks candidates that suits individual brands for a wide-range of players in the retail market
Take the step up your career ladder with Everlink as our recruiters inform you about the specialties of each company. Finding your ideal workplace means delivering results to general consumers and that is exactly our reason to serve.

The mission of Everlink is to bring beauty to life and the community through the highest quality of services we establish through our clients and candidates. In an age that values economic success and community integration, we believe the potential of retail industry, especially the beauty and FMCG sector, is one that attracts and intrigues the public community most and yet the most mysterious towards outsiders. Here’s where Everlink comes to bridge the gap by strengthening the retail industry with accurate mapping of various business talents and tailor-made brand image representation towards the labour market

Our team values our clients’ uniqueness and genuinely understands the know-hows needed for each post. We also uncover possibilities you have not considered and advise you on your applications. Please send your resume with current and expected salary to [email protected]

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