Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Essential Duties and Responsibilities:

Security Systems Support, Regional Projects

• To attend, plan, conduct & execute the Security Systems design & go-live for new offices / sites, A&A sites, ad-hoc retro fits.

• To identify, analyse and troubleshoot with Security Integrators / Installers on Access Control Systems, CCTV Systems and other Security Systems, if any, during Testing & Commissioning.

• Provide Weekly Project Progress Report (Security System Installation) on each Project Site, to be briefed to the APAC Director of Security Systems & Projects.

• Liaise with Client’s Internal Stake Holders to gather required information from Technology Teams and Facilities Teams in each site prior to Security System Go-Live.

• To report to APAC Vice President of Security Technology and to APAC Director of Security Systems & Projects, to ensure satisfaction of work.

Preventive Maintenance Support / Regional Vendor Management

• To plan, execute the scheduling of Periodic Preventive Maintenance (PPM) of Security Systems as per the standard checklist.

• To liaise with Client Stake Holders and Security Integrators on the co-ordinations and administrative requirements to execute the PPMs on target.

• To coordinate with Security Control Room team on system status after the PPM activity and ensure proper remote monitoring functionality.

• To cross check Security Integrator’s detailed report on PPM and follow up on any defects / snag lists.

• Review & negotiate the existing Maintenance Contracts with incumbent APAC Security Integrators or with potential future Security Integrators.

• Analyze & Prepare Annual Budgetary for year-on-year Maintenance Contracts and Ad-Hoc support costings from Security Integrators.

Other Roles & Responsibilities

• To respond timely and professionally to Emergency Call Outs in Local Office where you are based, during office hours and off office hours.

• To involve & provide advisory to internal Dept silos and team members to establish best practices/ decisions.

• To be able to act independently with a balanced decision-making.

• To provide professional advisory / brainstorm with regional peers on initiatives.

• To regularly conduct checks and maintain the on-site inventory for essential materials.

• Provide analysis on any services that may enhance the Clients Security Operational capability.

Qualifications / Competencies / Position Requirements: 

• Diploma or Above or Equivalent Certifications to Current Trade Skills.

• At least 5 years of experience managing projects in Physical Security Systems, from Design to Surveys to Implementation with Security Integrators and finally Testing & Commissioning. Including Administrative works as part of the overall Project Deliverables.

• Must Have Excellent Technical Knowledge on Access Controls, CCTV, Biometric system and other physical security apparatus, including Field Knowledge on Maintenance of hardware. This will be tested on ground.

• Competent in Budgeting / Forecasting for Maintenance Contracts & Negotiations.

• Competent with Vendor Management & Inter-Personal Relationship Skills among Peers.

• Hands on experience in CCURE 9000 Software and Verint / Genetec / Axis.

• Excellent presentation, oral and written communication skills.

• Able to converse, write in Chinese is a Must.

• Knowledge & Able to plot CAD / DWGs.

• Excellent problem-solving skills, technical trouble shooting and analytical thinking.

• Motivated self-starter and ability to multitask.

• Able to travel overseas on tight notices.

• Expect to work during weekends / off peak hours due to green hours project execution / Testing & Commissioning / break-fixes etc.

Attractive compensation and benefits packages will be offered to the right candidate.

Interested parties, please click "Apply Now" & send your application together with a full resume and expected salary to us.
 

 All information received will be kept in strict confidential and only for employment-related purpose.

ICD Security Solutions, the global leading Security Systems Integrator in Asia is expanding rapidly and has an opening for the following position in Hong Kong:

The "ICD Experience"

In ICD, as an employee, you will gain experience working in a fast growing company with a changing environment. You will experience what it's like making a real impact on the business, as well as develop a solid career.

You may begin at an entry level position and will have the opportunity to become a manager in a short period of time. You will work with people that are passionate about service, and are very serious about work and life.

You will work in a transparent and open organization where information is freely available, and your ideas are listened to and respected. You will be expected to develop and constantly make improvements. You will also be expected to debate issues with your fellow colleagues, regardless of position or ranking. We recognize the fact that nothing is perfect and are always open to improvements. YOU will have the power to influence and make an impact on the success of ICD.

For more information about ICD, please visit our website: www.icdsecurity.com