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Assistant Manager/ Senior Officer, Loan Business Control

WeLab

  • Company Size:101-1,000 employees
  • Company Industries:Banking & Financial Services

Job Information

  • Post Date:2025-11-18
  • Location:Quarry Bay, Eastern District
  • Yr(s) of Exp:3 years of professional experience
  • Language Required:English Cantonese Chinese
  • Employment Type:Full time
  • Job Function:Financial Services
  • Benefits:Perks and Benefits to enrich your experience at WeLab:

Job Description

WeLab, a leading pan-Asian fintech platform, operates two digital banks (WeLab Bank and Bank Saqu) as well as multiple online financial services in Hong Kong, Mainland China, and Indonesia, with over 70 million individual users and over 700 enterprise customers. WeLab uses game-changing technology to help users access credit, save money, and enjoy their financial journey.  

At WeLab, we always put our people first. Embarking on a career with WeLab means being part of the driving force to make financial services accessible for everyone. In our flat and agile organization, you will get all the opportunities to make real impacts and deliver change. Most importantly, while you achieve greatness, we will ensure you have an amazing experience at WeLab! 

Our team is energetic and passionate who can deliver and execute, and we are looking for intellectually curious, open-minded, and smart-working individuals who are just as passionate as we are about making financial services enjoyable. 

Join us to build a better financial future for everyone! 


About You

  • You are a go-getter with mad juggling skills (or multiple hats) who can thrive in a fast-paced, agile environment

  • You enjoy doing purpose-led and meaningful work

  • You have a strong thirst for knowledge and are driven to find solutions that don't exist yet

  • You are comfortable with ambiguity and extremely resourceful (in your past life, you could've been a detective)

  • You always find a way to get things done without sacrificing the quality of your work, integrity, and values

  • No task is off limits for you

  • You are humble and prioritize the success of the team over your own with an eagerness to help those around you

  • You don't shy away from challenges and can bounce back from setbacks


What you’ll do and what success looks like in this role

  • Handle compliance and AML reporting in a timely and accurate manner

  • Conduct periodic reviews and trigger event checks to ensure compliance with regulatory requirement and internal policy

  • Handle consumer credit data contributions, maintenance, and correction

  • Participate in projects on new process/service development, automation of new process and system enhancement/UAT to improve operational efficiency

  • Take ownership of given tasks and deliver in highest quality


What is required and what we’re looking for

  • Degree or above in Business Administration or related field

  • At least 3 years of professional experience in unsecured lending and credit operations, preferably in banking sector

  • Strong understanding of loan products, processes, and regulatory requirements.

  • Able to work independently and deal with multi-tasking in a stress environment

  • Good logical and analytical reasoning capabilities

  • Team player, multi-tasking skills, can-do attitude and work under pressure with tight timeline

  • Be flexible, show initiative and respond quickly when situations change

  • Fluent in verbal and written English, Cantonese and Mandarin

  • Candidates with less experience can be considered as Senior Officer

Perks and Benefits to enrich your experience at WeLab:

  • Learning and development stipend - we value lifelong learning and believe the best way to invest in our employees is to encourage them to continue to learn 

  • Wellness and happiness – Numerous activities to let you focus on your physical and mental wellbeing. We allow flexible time offs to take care of personal matters and to enjoy time with family and friends 

  • Comfortable and positive work environment – Open plan office for easy collaboration and social with your colleagues, or branch out into your own thinking pods when needed, with FREE food and drinks for when you want to recharge 

  • Work smart, play hard – Connect with your colleagues over food and drinks at the stocked pantry, in the spacious social area with board games and a ping pong table, or over activities like hiking, yoga, badminton, etc. 

  • A big and contagious smile on everyone’s face to make you happier :)  

WeLab’s Awards & Recognitions:

  • Asia Banking Finance Retail Banking Awards: Virtual Bank of the Year - Hong Kong  

  • CNBC Disruptor 50: the only Hong Kong-based company on the list 

  • Financial Times Asia-Pacific High-Growth Companies: #2 in ranking  

  • The Chinese University of Hong Kong “Corporate Innovation Index”: #1 in ranking 


We offer a competitive salary package to the successful candidate. If you are interested in joining this exciting team, please apply with resume via the "Apply" button below.

All information provided by applicants will be used for recruitment purposes only. Information of unsuccessful applicants will be destroyed within 24 months of receipt.

Company Info

WeLab is a leading fintech company in Asia with one of the first virtual banks established in Hong Kong. WeLab provides financial services by creating seamless digital experiences\nto over 36 million customers across Hong Kong, Mainland China, and Indonesia.\nUsing its proprietary risk management technology and advanced AI capabilities, WeLab effectively analyzes unstructured mobile big data within seconds to\nprovide innovative financial services and offer consumer financing solutions for individual customers. The company also offers B2B enterprise solutions by partnering with traditional financial institutions, which utilize WeLab’s technology to offer fintech-enabled\nservices to their customers. WeLab operates WeLend and WeLab Bank in Hong Kong, Wallet Gugu (钱夹谷谷) and Tianmian Tech (天冕科技) in Mainland China and Maucash in Indonesia.\nWeLab’s investors include Malaysian sovereign wealth fund Khazanah Nasional Berhad, CK Hutchison’s TOM Group, International Finance Corporation (a member\nof the World Bank Group), Alibaba Entrepreneurs Fund, Sequoia Capital and ING Bank.
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