Responsibilities:

• Ensures that facility services are provided in accordance with the Master Service Agreement (MSA) and that the level of quality meets or exceeds the specified Key Performance Indicators (KPIs)

• Responsible for establishing a safe and comfortable working environment and maintaining well-structured facility operations and maintenance programs aimed at preserving and enhancing the facility's value

• Oversees and/or coordinates maintenance and repair assignments carried out by technicians, vendors, and contractors responsible for building maintenance, janitorial and landscaping work etc

• Addresses client inquiries and complaints promptly and ensures the timely and high-quality delivery of services to clients

• Follow up with client to ensure their satisfaction

• Conduct facility inspections and prepare reports

• Initiate, direct, monitor, and control the daily performance of operations, maintenance, and facility team members, ensuring the completion of all activities

• Execute planned preventive maintenance activities and ensures the timely completion of all work orders and assignments

• Manage assigned vendor/ contractor, to ensure the delivery of services in accordance with the service level agreements

• Manages all changes within the critical environment, ensuring proper documentation, notification periods, and stakeholder approvals

• Assists in the preparation of operating budgets

• Handle ad-hoc projects as assigned

Requirements:

• Minimum Degree in Facility/ Property Management, Building Services or its equivalent.

• Possessing the experiences in both Hard and Soft Services Management

• Possessing good communication skills, both written and verbal

• Possessing sound leadership capabilities

• Experienced in managing multiple service line contactors

• Achieve service deliveries meeting time, quality, and budget agreements

We offer highly motivated remuneration package. Please apply with full resume with your CURRENT and EXPECTED salary by clicking the ''APPLY NOW'' button.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful. 

Cushman & Wakefield is a leading global real estate services firm helps clients transform the way people work, shop, and live. Our 48,000 employees in more than 70 countries help occupiers and investors optimize the value of their real estate by combining our global perspective and deep local knowledge with an impressive platform of real estate solutions. Across Greater China, we have excelled in the market with a full range of unrivalled real estate services through our 20 offices in the region. 2017 marks the 100-year anniversary of the Cushman & Wakefield brand. 100 years of taking our clients’ ideas and putting them into action.

The right people powered by the right platform. We are looking for determined, innovative people who enjoy teamwork, thrive on a challenge and who want to deliver the right result for clients.