Claims Manager (General Insurance)

Job Responsibilities: 

• Lead teams and provide strategic direction aligned with the organization's goals and objectives.
• Foster effective work teams with clearly defined responsibilities and performance expectations to ensure high productivity levels.
• Establish processes, such as claims guidelines, to facilitate claims automation.
• Implement the compliance policy and achieve favourable outcomes in audits and regulatory reviews.
• Analyse claims and prepare regular management reports and statistics for various business units and management reviews.

Job Requirements:

• Bachelor's degree in insurance or related fields, such as ANZIIF (Senior Asso. / Fellow CIP).
• 10 years of General Insurance claims experience, including 5 years in management.
• Knowledge of insurance regulations and industry challenges.
• Results-oriented, analytical, and detail-focused problem solver.
• Proven leader of high-performing teams with strong communication skills.
• Proficient in written and spoken English and Chinese (Mandarin required)..