This role offers you the opportunity to make a significant impact on business growth by developing efficient operational models, balancing cost with exceptional service, and driving key financial and operational targets.

Job Responsibilities:

• Lead the Hong Kong and Taiwan Supply Chain team by managing all aspects of end-to-end supply chain operations across various franchises, including planning, industrial engineering operations, warehouse management, distribution logistics, customer service excellence, and capital expenditure oversight.
• Develop comprehensive supply chain strategies that align with business growth objectives while supporting diverse business models through efficient operational frameworks.
• Balance cost-effectiveness with outstanding service delivery by implementing best practices in process optimisation and resource allocation.
• Oversee financial investments within the supply chain function to maximise service levels and operational efficiencies across all areas of responsibility.
• Drive achievement of key financial and operational performance indicators such as DSI (Days Sales of Inventory), E&O (Excess & Obsolete), Scrap rates, Cost-To-Serve metrics, LIFR (Line Item Fill Rate), Back Orders (BO), Forecast Accuracy, among others.
• Optimise operational processes by leveraging technology advancements, enhancing asset performance, improving productivity measures, and reducing operating costs wherever possible.
• Ensure 100% compliance with group audit requirements as well as MAPS (Management Audit Process System), quality standards, trade compliance regulations, and other relevant industry mandates.
• Build a strong team culture by developing robust talent pipelines and backup plans to ensure continuity of operations and succession planning.
• Deliver people-related KPI targets such as employee retention rates and talent development initiatives to foster a nurturing work environment.
• Collaborate effectively across functions using remote communication tools within a matrix organisational structure to achieve shared goals.

Requirements:

• Bachelor's degree or above in a relevant discipline provides you with the foundational knowledge required for success in this role.
• At least five years' experience within the medical device sector focusing on logistics operations, customer service management or supply chain coordination equips you with valuable industry insights.
• Familiarity with Hong Kong and Taiwan industry regulations ensures your approach is always compliant with local requirements.
• Excellent management skills enable you to guide teams effectively while fostering an atmosphere of mutual respect and cooperation.
• Advanced analytical abilities allow you to interpret data accurately for informed decision-making regarding process improvements or resource allocation.
• Outstanding communication skills help you connect with stakeholders at all levels both internally and externally.
• Exceptional interpersonal skills facilitate collaborative problem-solving within cross-functional teams.
• Comfortable working across different functions using remote communication tools within a matrix organisational structure demonstrates your adaptability.
• Strategic thinking capabilities empower you to plan ahead for future business needs while remaining responsive to current challenges.
• A results-oriented mindset drives you to consistently meet or exceed established performance targets.

Robert Walters is a leading specialist professional recruitment consultancy, which focuses on placing high calibre professionals into permanent, contract and temporary positions at all management levels. The Group specialises in the accounting, finance, banking, IT, management consultancy, legal, sales and marketing, human resources, secretarial and support fields. Robert Walters' blue-chip client base ranges across multi-national corporations covering all market sectors.

Established in 1985, Robert Walters has built a global presence, with 38 offices now spanning 18 countries across five continents.