Teamwork isn’t just practiced at the Shack – it’s perfected. We make each day great – together. We create an exciting work atmosphere with a culture focused on family, fun, community. We make incredibly good and delicious, fresh high-quality food daily, resulting in what many call a cult-like following around the world. Our beloved restaurants are like a family-run restaurant, where we foster personal and meaningful connections within our communities. 

We bring it everyday – pulling the best from each other.

About the Role

We are seeking a positive and enthusiastic Shift Manager who loves to serve! This is an excellent opportunity for a leader with at least 1 year of restaurant leadership experience supervising a team… and someone interested in what we call - the Shacksperience: a clearly defined path to success for every employee who joins our company. From Team Member through various levels of Management, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We are committed to taking care of our entire team through the opportunities it creates.

🍔Work Locations: The Peak* / Kwai Fong / Shatin / Central / Admiralty / Causeway Bay / Tung Chung / Tsim Sha Tsui / Mong Kok

💰*Free tram pass for staff

Responsibilities:

• Lead the day-to-day operational excellence of the Shack. 

• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed. 

• Help build and lead high performance team of hourly Team Members. 

• Complete operational support functions (i.e. Inventory, etc.) 

Requirements:

• At least 1 year of restaurant leadership experience supervising a team 

• Strong problem-solving skills 

• Effective communication skills, both written and verbal 

• Hygiene Supervisor Training Course certification, strongly preferred 

• Candidates with more experience will be considered as Certified Manager
  
  

We offer a competitive salary which is negotiable depending on experience. If the above sounds like you, submit your application with your CV by clicking "APPLY NOW".

For any enquiries, please contact +852 6172 5015 (WhatsApp text only).

Shake Shack® is a modern day “roadside” burger stand known for its delicious, all-natural burgers, fries, hot dogs, frozen custard, beer, wine and more. A fun and lively community gathering place with widespread appeal, Shake Shack serves up fresh and simple, high-quality food at a great value. From its ingredients and hiring practices to its environmental responsibility, design and community investment, Shake Shack is firmly committed to its mission to Stand For Something Good®.