GENERATION HONG KONG: THE NEW EDUCATION TO EMPLOYMENT NON-PROFIT PLATFORM

We’re expanding!

ARE YOU OUR MATCH?

Generation Hong Kong is not the typical non-profit organization (NGOs) that you could imagine. Instead, we’re a ​fast-growing non-profit start-up that doesn’t only solve problems but also drive system changes in the education to employment space. We are a team of passionate individuals coming from different backgrounds and professions, from commercial to education and non-profit sectors. "Better our Best" is our value that brings us all together. If you are open-minded, agile and want to drive changes at a deeper systemic level, this is the place that feels like home.

WHO WE ARE
 

Generation is an independent nonprofit founded in 2014 by McKinsey & Company to help bridge the education to employment gap - at speed and scale. We have trained and graduated 110,000+ people into careers across 17 countries with diverse social, economic and labor-market contexts. Our effort in Hong Kong covers 7 training programs in 3 future-oriented industries since 2018. Over 900 learners have been trained from around 40 cohorts. And the employment rate of our learners after graduation is close to 90%.

Everything we do is to support underserved individuals into life-changing careers. We believe our proven methodology can eventually serve millions of stakeholders including individuals and employers. We will never be perfect, and we always have more to learn. We use data, experience, and dialogue to grow and improve. And we are collaborating closely with our partners to drive the systemic change in the education to employment space.

WE ARE NOW LOOKING FOR:

Head of Learning & Development 

JOB OVERVIEW

The Head of Learning & Development is a full-time role that will report directly to the Director of Program of Generation Hong Kong. As a team leader, the Head of Learning & Development will devise, manage and deliver the organization’s learning and development/curriculum strategy, while working closely with internal and external stakeholders, including funders, training partners, employer partners, technical experts and other Generation teams to drive the organization’s mission and goals. 

The key responsibilities are:

• Learning & Development Leadership
  •  Represent and articulate how Generation’s Learning & Development (L&D) practices and systems lead to exceptional learner outcomes and/or project goals, especially in strategy development and decision making as a team leader, as well as participate in program management discussions.
  • Articulate Generation’s methodology for L&D to diverse stakeholders, including funders, employer partners, training service providers, or other partners (e.g. NGO, education institutions). 
  • Guide and build capacity of Generation Hong Kong Learning and Development/C&I team to deliver professional development for instructors (e.g., onboarding, coaching, refresher training, training visits, providing evidence-based feedback on observed strengths, areas for improvement and progress towards development goals).
  • Lead with accountability and manage the L&D team on key curriculum & instruction activities, ranging from instructor sourcing, coaching and Train-The-Trainer facilitation to activity mapping, data evaluation, program enhancement to meet project and organizational goals. 
  • Responsibilities as assigned by the Leadership team. 

• Strategic Planning & Management 
  • Set and drive the vision for Generation Hong Kong’s Learning & Development strategy, including developing consultation service/offerings beyond training bootcamps and new approaches for growth that align with the organization’s vision and mission.   
  • Collaborate with Generation Hong Kong leadership, internal and external stakeholders to identify service gaps to scope new projects/offerings, as well as determining the cost implications of project design.
  • Provide strategic direction to the Curriculum and Instruction (C&I) team on the execution of the team’s vision for growth and innovation, instructor support activities and driving key strategic initiatives.
  • Leverage the Global Curriculum & Instruction Lead on the adoption and localization of Generation’s global strategy for instructor recruiting and onboarding, program development and innovation, as well as capacity building of the Generation Hong Kong C&I team. 

• Program Design and Enhancement 
  •  Drive and oversee local program/curriculum development and enhancement, as well as innovate on Generation’s methodology to create new offerings tailored for the Hong Kong context through collaboration with internal and external stakeholders (e.g. technical experts, training partners, employer partners). 
  • Lead design teams, providing strategic direction and guidance on curriculum and pedagogical practices.
  • Collaborate with employer partners to integrate professional certification programs into the Generation Hong Kong curriculum.
  • Supervise the team to conduct post-program evaluations, combining qualitative and quantitative data analysis to identify opportunities for curriculum improvement and delivery.

DESIRABLE PROFILE

Candidates for this role would be expected to possess the following experience and qualifications:

• Minimum 10+ years of relevant experience, with at least 5+ years direct supervisory or management experience, extensive knowledge and network within the NGO/education/human resources/business sector will be an advantage. 
• At least 5 years of experience designing and delivering multi-week training programs.
• At least 1 year experience coaching or providing support to trainer/instructors.
• Experienced in managing relationships and communicating with diverse stakeholders, such as funders, training delivery partners, or employers.
• Exceptional project management skills, and an innovative and analytical thinker with a track record of managing projects and delivering operational targets. 
• Strong analytical skills and ability to develop data-driven strategy
• Team player who is self-reflective and open to frequent feedback from internal and external stakeholders.
• Entrepreneurial, solution-oriented, proactive mindset required of start-ups that takes ownership for targets and seeks opportunities for improvement / innovation of projects.
• Excellent command of written and spoken English & Chinese (Cantonese) is a must.
• Knowledgeable of current trends in adult learning, education, industry challenges and the stakeholders in the skills training landscape. 
• Experience in working with youth with Special Education Needs and/or in the elderly care industries will be an advantage. 

To apply, please send a cover letter and resume with last and expected salaries to [email protected].