About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kowloon Shangri-La

About the Role

As a Senior Events Sales Manager, you will be responsible for driving catering revenue through proactive business development and delivering exceptional client service.

Key Responsibilities

• Act as a part of COE-Events Management Team to maximize catering revenue through effective space management.

• Assist to identify and develop business opportunities for events and catering sales among all Shangri-La Hotels in Hong Kong.

• Handle logistic arrangements for confirmed events and groups with / without events with organizers in a proactive manner.

• Liaise with event / group organizers on finalizing details and gives professional advice on rooming list, set-ups and planning of events.

• Practice up-selling at all opportunities to maximize revenue.

• Ensure effective communication with clients and internal Departments.

• Be visible to organizers and clients prior to their events start / groups arrive; maintain close communication with concerned Events Sales Manager during the process.

• Actively participate in achieving the Departmental goals through up-selling.

• Provide feed-back on market trends and keep updated on client relationships and overall business goals through close communication with Events Managers.

• Perform other special projects and duties as assigned by Management.

About You

• Bachelor’s Degree in Hospitality Management or other related disciplines.

• At least 6 years of catering experience with minimum 3 years at supervisory level; proven records in generating revenues and handling events logistics.

• Aggressive individual with good initiative, organized and able to work under pressure.

• Revenue driven mindset and attention to detail.

• Strong communication and interpersonal skills.

• Good command of written and spoken English, Cantonese and Mandarin.

• Candidate with less experience will be considered as Events Sales Manager.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.

• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.

• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.

• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

Please apply in writing enclosing CV and quoting the reference to:

Director, Talent Management & Acquisition (Hong Kong)

Kowloon Shangri-La, Hong Kong

64 Mody Road, Kowloon, Hong Kong

Tel: (852) 2733 8920 / 2733 8780

WhatsApp: (852) 5582 8849

Email: coehr.hk@shangri-la.com

Website: https://www.shangri-la.com/

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.

Headquartered in Hong Kong SAR, the Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. We are part of the Kuok Group, one of Asia's most dynamic multinational conglomerates and a leader in properties, logistics, agribusiness, maritime and hospitality. From our strong base in Asia, we have expanded into key gateway cities and markets around the world.