Job Duties:

• Handle customer service hotline includes answering enquiries and handling complaints
• Update customer records in the system, including making service orders
• Follow up and make reservation for customers
• Set up reports on customer interactions and complaints
• Provide administrative support and assistance

Requirements:

• Diploma or above 
• At least 1 year working experience in customer service, including complaint handling
• Able to work under pressure
• Polite, good interpersonal and communication skills
• Good command of spoken and written English, Cantonese and Mandarin
• Good at MS Office and Chinese typing
   

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to [email protected]

For more job opportunity, please visit our website: www.clts.com

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